Privacy policy

1. Who operates this guide

BritPlayRadar operates britplayradar.com as an independent digital gaming editorial guide for visitors in the United Kingdom. For the activities described here, BritPlayRadar is the controller: we decide why enquiry information is used and how it is handled.

Send privacy questions or information rights requests to [email protected]. General editorial and support enquiries can go to [email protected]. You can also write to BritPlayRadar, 85 Queen Victoria Street, London EC4V 4AB, United Kingdom, or telephone +44 20 7946 5832. Please identify the relevant enquiry so we can direct your request to the right person.

2. Information we process

When you contact us, the relevant fields are your name, email address and message. We also receive any information you choose to include in correspondence, such as a page address or details of an editorial correction. Please avoid sending passwords, payment information, identity documents or sensitive personal information in an initial message.

Where our hosting service keeps technical request logs, these may include your IP address, browser details, requested page, request time and response status. We use these records for site operation and incident investigation, rather than to build advertising profiles.

The following first-party storage remembers your privacy choice. No optional cookies are currently used. Neither entry is a gaming account or a record of payment activity.

3. Why information is used

We use enquiry details to answer questions, investigate corrections and assess platform suggestions. A reply may require us to review a published guide and discuss the issue internally. We keep personal details separate from public editorial changes wherever practical, and do not publish your name or correspondence simply because you contacted us.

Preference storage remembers your privacy choice so you do not have to repeat it on every page. Limited technical records help diagnose failed requests, detect misuse and maintain site reliability. Submitting an enquiry does not enrol you in marketing. We do not sell enquiry information or use it to create targeted advertising audiences.

4. Legal bases and choices

Under the UK GDPR, we rely on legitimate interests for proportionate enquiry handling, editorial accuracy and security. We consider whether the processing is necessary and balance those interests against the effect on you. You can object to processing based on legitimate interests; we will assess your circumstances and explain our response.

Where a legal obligation requires particular records or disclosure, that obligation is the relevant basis. We seek consent before introducing optional browser storage. Necessary storage that remembers your privacy choice remains enabled. Use Cookie settings in the footer to review or change your choice: withdrawing optional consent is as easy as accepting it. Withdrawal does not affect processing that was lawful before withdrawal.

5. Sharing and external websites

Access is limited to people and service providers who need information for hosting, enquiry administration, security or legal compliance. Providers acting on our instructions must handle information for the agreed purpose and apply appropriate safeguards. We share only what is necessary, and may disclose relevant records where the law requires it or to establish or defend legal claims.

External game providers operate under their own privacy policies. Following a link takes you to a separate service; review its policy before supplying information. Some links may be affiliate links, as explained in our editorial disclaimer. If processing involves a restricted international transfer, we assess the applicable UK requirements and use an appropriate safeguard, such as adequacy regulations or approved contractual protections, where required.

6. How long information is kept

We retain enquiry correspondence for up to 12 months after the enquiry closes, to handle follow-up questions and understand recurring issues. Correction history may retain a minimised editorial record for as long as the related content remains relevant, without unnecessary names, email addresses or copied messages.

Routine technical logs, where used, are retained for 30 days unless a specific incident requires investigation. Consent choices are treated as current for six months. The underlying cookie has a one-year expiry and local storage remains until cleared; the timestamp determines when we ask again. You can clear these entries through your browser.

A legal hold or unresolved dispute may justify keeping a limited relevant record longer. We restrict its use, review the need when the matter ends, and then delete or anonymise information that is no longer needed.

7. Protecting information

We take proportionate steps to protect information, including limiting enquiry access to people handling the matter, minimising copied personal details and reviewing access when responsibilities change. We encourage careful handling of attachments and avoid including unnecessary personal information in internal editorial notes.

No online transmission or storage system can be guaranteed completely secure. If you suspect that information sent to us has been misused, contact [email protected] promptly with a brief description. Do not send passwords or additional sensitive material. We assess reports, take appropriate containment steps and notify affected people or the relevant authority where legally required.

8. Your information rights

Depending on the circumstances, UK data protection law gives you rights to:

• Access your personal information and receive an explanation of its use.
• Correct inaccurate information or complete an incomplete record.
• Request erasure or restriction of processing where the legal conditions apply.
• Object to processing based on legitimate interests.
• Receive eligible information in a portable format where the relevant conditions apply.
• Withdraw consent for processing that relies on it.

Email [email protected] with your request and enough context to locate the relevant correspondence. We request only proportionate identity confirmation and normally respond within one month. If a request is complex and a lawful extension is needed, we explain why within that first month. Requests are normally free. If a right is limited by an exemption or another person's rights, we explain the reason.

You may complain to the UK Information Commissioner’s Office if you are concerned about our handling of personal information. You do not have to contact us first, although we welcome the opportunity to address your concern.

9. Younger visitors

Our general editorial information does not replace a game's age rating, parental guidance or the provider's terms. Families should check the suitability of a game and its privacy arrangements before a younger person uses it. We do not knowingly solicit personal information from children under 13.

A parent or guardian who believes a child has sent us information can contact the privacy address to request review and removal. Please describe the message and approximate date without sending further sensitive details about the child. We take proportionate steps to locate and remove information that should not be retained.

10. Policy updates

This policy takes effect on 16 October 2026. We review it when our enquiry processes, browser storage or other data practices change. Revisions will display an updated date so you can see which version applies. Where a new optional purpose requires consent, we will ask before starting that processing. Contact our privacy address if you need clarification about a change or how it affects an earlier enquiry.